Dutch Customer Support Specialist — Remote

speakit; Town of Greece (NY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Monthly performance bonus

Private medical insurance

Relocation package to Greece

Monthly relocation bonus

Job summary

A leading e-commerce platform is seeking a Dutch Customer Support Specialist to ensure outstanding customer experiences across various channels. You will handle inquiries, resolve complaints, and maintain high satisfaction levels. The ideal candidate is fluent in Dutch, proficient in English, and possesses problem-solving skills. This role offers a competitive salary, relocation package to Greece, and flexible remote work options.

Qualifications

• Native or fluent in Dutch.
• Previous experience in customer service is a plus.
• Flexibility to work shifts, including evenings & weekends.

Responsibilities

• Respond to customer inquiries via email, chat, and phone.
• Provide accurate information about products and services.
• Resolve customer complaints and issues efficiently.
• Process orders, returns, and exchanges.

Skills

Fluent in Dutch

Proficient in English

Problem-solving skills

Customer-first attitude

Job description

A leading e-commerce platform is seeking a Dutch Customer Support Specialist to ensure outstanding customer experiences across various channels. You will handle inquiries, resolve complaints, and maintain high satisfaction levels. The ideal candidate is fluent in Dutch, proficient in English, and possesses problem-solving skills. This role offers a competitive salary, relocation package to Greece, and flexible remote work options.