Dunkin AGM

Danop Ltd; Celina (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

Dunkin’ is seeking an Assistant General Manager in Celina, Ohio to help oversee daily operations and support the Restaurant Manager in achieving store performance goals.

You’ll lead, coach, and develop team members, ensure excellent guest experiences, assist with scheduling, inventory, and cost control, and ensure compliance with food safety standards in a fast-paced environment.

Qualifications

• Must be at least 18 years of age.
• Strong leadership and communication skills.
• Ability to coach, train, and develop a team.
• Ability to manage multiple priorities in a fast-paced environment.
• Organizational skills and attention to detail.
• Previous leadership experience in retail, restaurant, or hospitality preferred.

Responsibilities

• Support the Restaurant Manager in daily operations and overall store performance.
• Lead, coach, and develop team members and Shift Leads.
• Ensure excellent customer service and positive guest experience.
• Assist with scheduling, staffing, and shift coverage.
• Help manage inventory, ordering, and cost control.
• Ensure compliance with company policies, food safety, and sanitation standards.
• Monitor store performance and assist in achieving sales and operational goals.

Skills

Leadership

Communication

Coaching

Team development

Prioritization

Attention to detail

Organizational skills

Job description

As a Dunkin’ Assistant General Manager, you’ll help oversee daily operations, support the team, and work closely with the Restaurant Manager to ensure the store runs smoothly and efficiently.What you’ll do:Support the Restaurant Manager in daily operations and overall store performanceLead, coach, and develop team members and Shift LeadsEnsure excellent customer service and positive guest experienceAssist with scheduling, staffing, and shift coverageHelp manage inventory, ordering, and cost controlEnsure compliance with company policies, food safety, and sanitation standardsMonitor store performance and assist in achieving sales and operational goalsWhat we’re looking for:Must be at least 18 years of age (or older, per applicable law)Strong leadership and communication skillsAbility to coach, train, and develop a teamAbility to manage multiple priorities in a fast-paced environmentOrganizational skills and attention to detailPrevious leadership experience in retail, restaurant, or hospitality preferredWhat we offer:Flexible SchedulingDiscounted beverages and mealsAdvancement OpportunitiesPaid Time Off401(k) Retirement PlanMedical, Dental and VisionRockstar Award OpportunitiesPlease note this position requires flexible availability (including mornings, evenings, weekends, and holidays), lifting up to 40 lbs., and standing for extended periods.