Dunkin RGM

Danop Ltd; Lorain (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Scheduling

Discounted beverages and meals

Advancement Opportunities

Paid Time Off

401(k) Retirement Plan

Medical, Dental and Vision

Rockstar Award Opportunities

Job summary

Paycom - ATS Dunkin franchisee seeks a Restaurant General Manager to lead a busy Dunkin' store. You will oversee daily operations, drive guest satisfaction, and manage staffing, scheduling, and cost control.

You’ll train and develop the team, monitor performance metrics, and ensure food safety standards are upheld. The role offers opportunities for advancement, competitive benefits, and a dynamic fast-paced work environment.

Qualifications

• Previous management experience in retail, restaurant, or hospitality.
• Strong leadership and communication skills.
• Ability to lead and develop a team.
• Experience managing scheduling and labor costs.
• Knowledge of food safety and sanitation is a plus.

Responsibilities

• Oversee daily store operations and overall performance.
• Lead the team and drive profitability.
• Manage scheduling, staffing, and labor costs.
• Oversee inventory, ordering, and cost control.
• Ensure compliance with company policies, food safety, and sanitation standards.
• Monitor sales and performance metrics to improve results.
• Support hiring, training, and ongoing team development.

Skills

Leadership

Communication

Team development

Operations management

Labor cost control

Customer service

Multitasking

Job description

Restaurant General ManagerWe’re looking for a Restaurant General Manager to lead our Dunkin’ team! This role is responsible for overseeing daily operations, leading the team, and driving overall store performance.As a Dunkin’ Restaurant General Manager, you’ll be responsible for the overall success of the store, including operations, team development, and customer experience.What you’ll do:Oversee daily store operations and overall performanceEnsure excellent customer service and positive guest experienceManage scheduling, staffing, and labor costsOversee inventory, ordering, and cost controlEnsure compliance with company policies, food safety, and sanitation standardsMonitor sales and performance metrics to drive profitabilitySupport hiring, training, and ongoing team developmentWhat we offer:Flexible SchedulingDiscounted beverages and mealsAdvancement OpportunitiesPaid Time Off401(k) Retirement PlanMedical, Dental and VisionRockstar Award OpportunitiesWhat we’re looking for:Must be at least 18 years of age (or older, per applicable law)Previous management experience in retail, restaurant, or hospitality requiredStrong leadership and communication skillsAbility to lead and develop a teamAbility to manage multiple priorities in a fast-paced environmentStrong organizational skills and attention to detailPlease note this position requires flexible availability (including mornings, evenings, weekends, and holidays), lifting up to 40 lbs., and standing for extended periods.Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.