Dunkin Shift Lead

Danop Ltd; Urbana (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Scheduling

Discounted beverages and meals

Advancement Opportunities

Paid Time Off

401(k) Retirement Plan

Medical, Dental and Vision

Job summary

Dunkin' in Urbana, OH is seeking a Shift Lead to keep store operations smooth by guiding teammates, serving customers, and assisting with shift management.

Ideal candidates have customer service experience and the ability to lead a team in a fast-paced environment, with strong reliability and communication skills. Flexible scheduling and opportunities for advancement are provided.

Qualifications

• Customer service experience preferred.
• Ability to lead and support a team.
• Strong communication and reliability in a fast-paced setting.

Responsibilities

• Lead by example and support team members during shifts.
• Provide friendly, efficient service to every guest.
• Assist with preparing food and beverages as needed.
• Help ensure the store is clean, organized, and stocked.
• Monitor shift operations and help resolve issues as they arise.
• Support training and coaching of team members.

Skills

Customer service

Team leadership

Communication

Reliability

Fast-paced environment

Job description

As a Dunkin’ Shift Lead, you’ll help keep the store running smoothly by supporting team members, assisting customers, and helping oversee shift operations.What you’ll do:Lead by example and support team members during shiftsProvide friendly, efficient service to every guestAssist with preparing food and beverages as neededHelp ensure the store is clean, organized, and stockedMonitor shift operations and help resolve issues as they ariseSupport training and coaching of team membersWhat we offer:Flexible SchedulingDiscounted beverages and mealsAdvancement OpportunitiesPaid Time Off401(k) Retirement PlanMedical, Dental and VisionRockstar Award OpportunitiesWhat we’re looking for:Must be at least 18 years of age (or older, per applicable law)Previous food service or retail experience preferredStrong customer service and communication skillsAbility to lead and support a teamAbility to work in a fast-paced environmentStrong attention to detail and reliabilityPlease note this position requires flexible availability (including mornings, evenings, weekends, and holidays), lifting up to 40 lbs., and standing for extended periods.