Dunkin Shift Lead

Danop Ltd; Tiffin (OH); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Discounted beverages and meals

Paid Time Off

401(k) Retirement Plan

Medical, Dental and Vision

Job summary

Dunkin’ in Ohio is seeking a Shift Lead to help keep the store running smoothly by supporting team members, assisting customers, and overseeing shift operations.

Responsibilities include leading by example, delivering friendly service, aiding food/beverage prep, and keeping the store clean, stocked, and organized. Flexible availability is required, including mornings, evenings, weekends, and holidays.

Qualifications

• Customer service skills and strong communication are essential.
• Ability to lead and support a team during shifts.
• Attention to detail and reliability in a fast-paced setting.

Responsibilities

• Lead by example and support team members during shifts.
• Provide friendly, efficient service to every guest.
• Assist with preparing food and beverages as needed.
• Help ensure the store is clean, organized, and stocked.

Skills

Customer service

Team leadership

Communication

Reliability

Job description

As a Dunkin’ Shift Lead, you’ll help keep the store running smoothly by supporting team members, assisting customers, and helping oversee shift operations.What you’ll do:Lead by example and support team members during shiftsProvide friendly, efficient service to every guestAssist with preparing food and beverages as neededHelp ensure the store is clean, organized, and stockedMonitor shift operations and help resolve issues as they ariseSupport training and coaching of team membersWhat we offer:Flexible SchedulingDiscounted beverages and mealsAdvancement OpportunitiesPaid Time Off401(k) Retirement PlanMedical, Dental and VisionRockstar Award OpportunitiesWhat we’re looking for:Must be at least 18 years of age (or older, per applicable law)Previous food service or retail experience preferredStrong customer service and communication skillsAbility to lead and support a teamAbility to work in a fast-paced environmentStrong attention to detail and reliabilityPlease note this position requires flexible availability (including mornings, evenings, weekends, and holidays), lifting up to 40 lbs., and standing for extended periods.