Dual Event Manager

White Lodging; San Antonio (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Parental leave

Mental health resources

Referral bonuses

PTO with rollover

Tuition reimbursement

401(k) with company match

Job summary

White Lodging develops and operates a portfolio of premium-brand hotels, providing exceptional hospitality experiences across prominent cities. The Event Manager will bridge sales and clients, ensuring flawless meeting and event execution while driving revenue opportunities through upsell and detailed coordination with operations.

The role emphasizes a customer-first approach, attention to detail, and knowledge of banquet and catering operations.

Qualifications

• Customer service mindset and a friendly demeanor.
• Detail-oriented with a 'make it right' attitude.
• Knowledge of menu planning and event service operations.
• Ability to lift up to 30 pounds and stay reliable.

Responsibilities

• Serve as liaison between sales and customer to ensure event success.
• Maximize revenue through upsell and enhancements.
• Coordinate with sales and operations to execute event details smoothly.
• Forecast monthly estimated food and beverage revenue and ensure billing accuracy.

Skills

Customer service

Attention to detail

Menu planning

Event operations

Sales experience

Job description

Description

Summary:

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities:

What You'll Do

• The Event Manager will act as a liaison between sales person and customer throughout the event process to ensure success of meetings and events.
• Maximize revenue opportunities with upsell enhancements.
• Ensure events run smoothly by communicating and coordinating with sales and various operations departments for execution of details.
• Conduct monthly forecasting of estimated food/beverage revenue and ensure billing accuracy.

What You'll Bring

• A smile and customer service skills
• An attention to detail with a ‘make it right’ mindset
• Knowledge of menu planning, food preparation, banquets and event service operations
• An ability to work reliably and consistently, occasionally lift up to 30 pounds
• Experience in sales, catering or banquets preferred, but is not required

Other information:

• Affordable Day 1 Medical, Dental and Vision Insurance – PPO Plan
• Paid Parental Leave and Short-Term Disability
• Free mental health care offerings
• Unlimited Referral Bonuses
• Vacation/Paid Time Off (PTO) with rollover
• Tuition Reimbursement
• 401(k) with company match

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.