Banquet Captain

White Lodging; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Day 1 health insurance

Dental and Vision insurance

Vacation/PTO with rollover

Parental leave

Wellness tools

401(k) with company match

Tuition reimbursement

Discounts on rooms/dining

Leadership development

Referral bonuses

Job summary

White Lodging is seeking a Banquet Supervisor for its Austin properties. The role covers end-to-end event management from planning through execution and teardown, ensuring the banquet department stays organized and informed.

Ideal candidates will have 3+ years of banquet experience, 1+ year of supervisory work in a hotel, and the ability to serve alcohol as per state law. Strong knowledge of food-service styles and proficient admin skills are required.

Qualifications

• 3+ years of banquet experience, preferably in a four-diamond property.
• 1+ year of supervisory experience in a hotel setting.
• Eligible to serve alcoholic beverages based on state law.
• Knowledge of various food-service styles.

Responsibilities

• Take ownership of events from planning to execution and tear down.
• Keep department clean and organized at all times.
• Promote effective departmental and hotel communication.
• Maintain confidential, secure records of associate and guest information.
• Forecasting and scheduling knowledge; payroll procedures.
• Attend meetings and manage Event Orders.
• Distribute daily communications and delegate tasks.

Skills

Banquet operations

Event planning

Team supervision

English communication

Food-service knowledge

Payroll procedures

Job description

Who We Are

White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in.

Description

Who We Are

White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in.

Hotel Trinity

Hotel Trinity, launching in late 2026 as the only Marriott Autograph Collection hotel in downtown Austin, is Austin’s finest private hideaway. Featuring a guest-only rooftop pool, world-class hospitality amenities with residential appointments, and the city’s most sought-after high-end seafood restaurant and oyster bar, Hotel Trinity offers a luxury boutique experience unlike any other—a place to work, play, and stay out of the fray.

Responsibilities:

• To take complete ownership and accountability of an event from the planning and preparation phases, through to the successful execution and tear down of the event and on to the post-con stages.
• To keep the entire department clean & organized at all times.
• To promote and support effective departmental and hotel communication.
• To promote, and maintain effective, confidential, secure record keeping, as well as associate and guest info.
• Maintain complete knowledge of proper forecasting and scheduling as well as complete, accurate and timely payroll procedures.
• Maintain complete working knowledge of: CI and accounts receivable systems and procedures; scheduled in-house group names and information; order of service and traffic flow in an event area; correct use and maintenance of equipment; all departmental standards and service procedures; prices of specified selections of cash functions.
• Attends, participates or leads all meetings as prescribed by the Banquet Manager.
• Maintains accurate, up to date information on the Event Orders.
• Assists in the copying, posting and distributing of "Dailies.".
• Delegates specific primary duties and side duties to respective staff members and follows up with coaching, praise or guidance.
• Stays abreast of current trends in order to provide the most up to date products and services.

What You'll Bring

• An understanding that excellence is the expectation
• 3 or more years of previous banquet experience, preferably in a four-diamond property
• 1 or more years of supervisory experience in a hotel setting
• Eligible to serve alcoholic beverages based on state law
• Knowledge of various food-service styles
• Excellent computer skills to maintain the administrative tasks
• Ability to satisfactorily communicate in English with Guests, Management, Staff and co-workers to their understanding

Other information:

• Day 1 Medical, Dental and Vision insurance
• Vacation/Paid Time Off (PTO) with rollover
• Paid Parental Leave
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Hostcare Resources healthcare concierge
• Leadership development
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer.

We value diversity and are committed to creating an inclusive environment for all associates.