Event Operations Manager

White Lodging; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Day 1 benefits

Paid parental leave

DailyPay

Wellness program

Tuition reimbursement

Vacation and PTO with rollover

Referral bonuses

Job summary

White Lodging is seeking an experienced events leader to collaborate with the sales team and head chef to deliver exceptional hotel events. You will plan layouts, oversee setup, coordinate staffing, and ensure flawless service from seating to teardown.

The role requires strong leadership, organizational skills, and in-depth hotel operations knowledge including A/V, F&B outlets, culinary, engineering, and sales. Excellent communication and a proactive mindset are essential.

Qualifications

• Must demonstrate strong leadership and the ability to coach a team.
• Excellent organizational and problem-solving skills focused on guest satisfaction.
• Solid knowledge of hotel operations, including A/V, food & beverage outlets, and engineering.
• Outstanding verbal and written communication to build trust with guests and staff.
• Proactive mindset with foresight to anticipate event needs.
• End-to-end understanding of event planning processes.

Responsibilities

• Collaborate with the sales team and head chef to deliver events that exceed guest expectations.
• Plan event layouts, oversee venue setup, and ensure all tables and decor are perfectly arranged.
• Coordinate staffing needs and prepare work schedules for banquet servers and event staff.
• Oversee meals and beverages service from seating to clearing for seamless execution.
• Manage liquor and soft drinks availability and ensure compliance with regulations.
• Lead, coach, and train team members to drive operational excellence.

Skills

Leadership

Client relations

Event planning

Adaptability

Job description

Description

Summary: White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities:

• Collaborate with the sales team and head chef to deliver exceptional events that exceed guest expectations.
• Plan event layouts, oversee venue setup, and ensure all event elements—tables, linens, centerpieces, and more—are perfectly arranged.
• Coordinate staffing needs, preparing work schedules for banquet servers and event staff.
• Oversee the smooth execution of meals and beverages, ensuring seamless service from seating to table clearing.
• Manage liquor and soft drink availability when required and maintain compliance with service regulations.
• Act as a leader and mentor, coaching and training team members to ensure operational excellence.

What You’ll Bring

• Strong leadership, motivational, and coaching skills to inspire your team.
• Exceptional organizational and problem-solving abilities with a focus on guest satisfaction.
• In-depth knowledge of hotel operations, including A/V, F/B outlets, culinary, engineering, and sales.
• Excellent communication skills, both verbal and written, with the ability to build trust and rapport with guests and team members.
• A proactive mindset with foresight to anticipate guest and event needs.
• A comprehensive understanding of event planning processes from start to finish.

Other information:

What You Can Look Forward To

• Medical, Dental, and Vision Insurance starting on Day 1
• Paid Parental Leave
• DailyPay available
• Affordable Medical Insurance with free wellness care
• Unlimited Referral Bonuses
• Vacation and Paid Time Off (PTO) with rollover
• Tuition Reimbursement

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.