DSP Team Leader: Elevate Care & Team Excellence

Support Solutions, Inc.; Lewiston, Northern (ME, KY); Hybrid; USD 25,000 - 39,000; Full time

Job summary

Support Solutions, Inc. is seeking a compassionate Residential Direct Support Professional (DSP) Team Leader to supervise a team delivering care in a residential setting, guided by individualized care plans and a culture of dignity and empowerment.

The role requires at least 40 hours weekly, including DSP and administrative duties, with strong emphasis on training, documentation, scheduling, and collaboration with the Residential Service Coordinator to maintain safety and program quality.

Qualifications

• Experience working with individuals with intellectual and developmental disabilities.
• Excellent organizational, problem-solving, and interpersonal communication skills.
• Ability to lead and motivate a team while maintaining a positive work culture.
• Proficiency in documentation and essential software tools including Microsoft Office and Therap Software.

Responsibilities

• MAR Documentation
• Communicate needed supplies for the program to the Residential Service Coordinator.
• Complete monthly checklists
• Complete paperwork filing as needed
• Verify all receipts have been entered into PEX
• Verify personal spending balances
• Ensure all medical appointments are attended
• Complete and file medical visit forms as needed
• Assist in licensing reviews for licensed programs
• Document and consult with Residential Service Coordinator on all problems affecting the home i.e. behavior, canceled activities, transportation problems, medication errors and safety concerns.
• Assist with completed plan of corrections or program reviews
• Attend all staff meetings and meetings required by the Residential Service Coordinator.
• All other duties assigned by Residential Service Coordinator.

Skills

Team leadership

Interpersonal communication

Problem solving

Organization

Documentation

Education

High School Diploma or GED/HiSet

Tools

Therap Software

Microsoft Office

Job description

Support Solutions, Inc. is seeking a compassionate Residential Direct Support Professional (DSP) Team Leader to supervise a team delivering care in a residential setting, guided by individualized care plans and a culture of dignity and empowerment.

The role requires at least 40 hours weekly, including DSP and administrative duties, with strong emphasis on training, documentation, scheduling, and collaboration with the Residential Service Coordinator to maintain safety and program quality.