DSP Partnerships & Delivery Network Lead

TikTok; Los Angeles (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading tech company is seeking a Delivery Service Provider Operations Manager in Los Angeles, California. This role involves managing the DSP network, ensuring operational performance, and driving compliance with company policies. The ideal candidate will have at least 5 years of experience in transportation operations, strong analytical skills, and a relevant degree. The position requires frequent travel to DSP locations across the United States and a commitment to fostering an inclusive workplace.

Qualifications

• 5+ years of experience in transportation operations or DSP management.
• Experience managing multiple business portfolios simultaneously.
• Willingness to travel frequently to DSP sites across the United States.

Responsibilities

• Manage DSP lifecycle and business partner relationships.
• Oversee daily DSP operational performance and safety.
• Ensure compliance with TikTok’s operational policies.
• Guide DSP owners on cost drivers and financial performance.
• Work with DSPs on ramp-up strategies and capacity planning.
• Collaborate with cross-functional teams for DSP success.

Skills

Strong analytical skills

Account management experience

Knowledge of routing/dispatch systems

Ability to influence stakeholders

Education

Bachelor’s degree in Business, Operations, Supply Chain, Logistics

Job description

A leading tech company is seeking a Delivery Service Provider Operations Manager in Los Angeles, California. This role involves managing the DSP network, ensuring operational performance, and driving compliance with company policies. The ideal candidate will have at least 5 years of experience in transportation operations, strong analytical skills, and a relevant degree. The position requires frequent travel to DSP locations across the United States and a commitment to fostering an inclusive workplace.