Drug Store Customer Experience Specialist

Kroger Family of Companies; St. George (VT); On-site; USD 32,000 - 42,000; Part time

Job summary

Kroger Family of Companies in Vermont seeks a customer-focused associate to create an outstanding shopping experience. You will answer questions, help customers find products, and keep the department safe, clean and welcoming.

You will assist the department manager in meeting sales goals, stock merchandise, monitor product freshness, and uphold safety and integrity in all interactions. Candidates should have retail experience and strong communication skills.

Qualifications

• Retail experience in a customer-facing role.
• Ability to stay calm under pressure.
• Strong verbal and written communication.
• Basic math skills for cashiering and transactions.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
• Gain and maintain knowledge of products and respond to questions with suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of specials and promotions.
• Recommend items to ensure customer needs are met.
• Review dates and ensure product quality and safety.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Reinforce safety procedures and identify unsafe conditions.
• Inspect equipment and notify management of repairs.
• Notify management of accidents and security issues.
• Report safety risks or illegal activity.
• Work cooperatively in a fast-paced environment.
• Manage conflicts professionally, with honesty and integrity.
• Follow directions and seek help to resolve issues.
• Provide support to customers including minors and seniors.

Skills

Retail experience

Effective communication

Handle stressful situations

Basic math

Job description

Kroger Family of Companies in Vermont seeks a customer-focused associate to create an outstanding shopping experience. You will answer questions, help customers find products, and keep the department safe, clean and welcoming.

You will assist the department manager in meeting sales goals, stock merchandise, monitor product freshness, and uphold safety and integrity in all interactions. Candidates should have retail experience and strong communication skills.