Drug Screen Specialist: Fast, Friendly Specimen Collection

Fastest Labs; San Bernardino (CA); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

No nights or weekends

Fun and professional work environment

Fully trained in-house

PTO

Insurance benefits

Paid holidays

Resumo da oferta

Fastest Labs of San Bernardino & Riverside is seeking a Drug Screen Collector to deliver excellent customer service while performing certified drug, alcohol, and DNA specimen collections. You will also support daily office operations, including client communications, data entry, and handling telephone inquiries.

The role emphasizes strong energy, a positive attitude, and multitasking in a fast-paced environment.

Qualificações

• Excellent communication skills for phone and in-person interactions.
• Proficient with standard office software and data entry.
• Able to lift up to 35 pounds and stand for extended periods.
• Comfort working with biological specimens and cleaning supplies.

Responsabilidades

• Greet and assist clients with professionalism and care, ensuring a high level of customer service.
• Handle incoming calls, respond to inquiries, and follow scripts to schedule appointments, persuade prospective clients, and answer employment inquiries.
• Perform certified specimen collections, including urine, saliva, alcohol, fingernail, hair follicle, and DNA, following strict chain of custody protocols.
• Conduct instant/rapid screening for urine and saliva specimens when required.
• Accurately complete client documentation, chain of custody forms, and maintain organized business files.
• Collect payments from clients and process transactions appropriately.
• Report test results using client-approved protocols.
• Conduct daily outbound sales calls and follow up on leads via phone, email, or written communication.
• Monitor and maintain testing supplies, forms, and equipment.
• Maintain a clean and professional office, reception, and testing environment.
• Contribute positively to team culture and overall company success.

Conhecimentos

Communication skills

Basic computer skills

Physical ability

Biological specimens handling

Descrição da oferta de emprego

Fastest Labs of San Bernardino & Riverside is seeking a Drug Screen Collector to deliver excellent customer service while performing certified drug, alcohol, and DNA specimen collections. You will also support daily office operations, including client communications, data entry, and handling telephone inquiries.

The role emphasizes strong energy, a positive attitude, and multitasking in a fast-paced environment.