Drug GM Department Leader - Customer Experience & Ops

The Kroger Co.; Chandler (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Kroger in Chandler is seeking a dedicated Drug GM Department Manager to lead a high-performing team and deliver outstanding customer experiences. You will set performance goals, manage scheduling, oversee inventory and safety, and collaborate with store management to meet sales and profitability targets.

Strong communication, math skills, and the ability to work under pressure are essential. Experience in retail or drug GM is a plus; this role emphasizes integrity, teamwork, and delivering value

Qualifications

• Excellent communication and customer service skills.
• Basic math proficiency required for POS and inventory.
• Ability to remain calm and effective under pressure.

Responsibilities

• Direct, support and supervise all functions for the Drug GM department.
• Create a department business plan to achieve desired results by collaborating with store management and associates.
• Develop scheduling to manage customer volume throughout hours of operation.
• Train department associates on inventory/stocking and POS procedures.
• Adhere to all local, state and federal laws, and company guidelines.
• Maintain an environment welcoming customers and responding to product questions.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Education

High school education or equivalent

Job description

Kroger in Chandler is seeking a dedicated Drug GM Department Manager to lead a high-performing team and deliver outstanding customer experiences. You will set performance goals, manage scheduling, oversee inventory and safety, and collaborate with store management to meet sales and profitability targets.

Strong communication, math skills, and the ability to work under pressure are essential. Experience in retail or drug GM is a plus; this role emphasizes integrity, teamwork, and delivering value