Drug GM Dept Leader: People, Sales & Service

The Kroger Co.; Decatur (IL); On-site; USD 34,000 - 52,000; Full time

Job summary

The Kroger Co. in Decatur, IL is seeking a Drug GM department supervisor to deliver outstanding customer service while maintaining a safe, clean store environment. You will direct and support all Drug GM duties, drive sales and profits, supervise associates, and ensure compliance with safety and QA standards.

Strong communication and leadership are essential. This role requires building staff capabilities, planning schedules, and partnering with store management to meet goals and uphold Kroger's

Qualifications

• Effective communication is essential for associates and customers.
• Basic math skills for cash handling and reports.
• Ability to handle stressful situations in a retail setting.

Responsibilities

• Promote trust and respect among associates.
• Communicate department information to associates.
• Establish performance goals and empower associates to meet or exceed targets.
• Develop scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.
• Create an environment that allows customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

Skills

Effective communication skills

Basic math skills

Stress management

Education

High school education or equivalent

Management experience

Drug GM experience

Retail experience

Second language

Job description

The Kroger Co. in Decatur, IL is seeking a Drug GM department supervisor to deliver outstanding customer service while maintaining a safe, clean store environment. You will direct and support all Drug GM duties, drive sales and profits, supervise associates, and ensure compliance with safety and QA standards.

Strong communication and leadership are essential. This role requires building staff capabilities, planning schedules, and partnering with store management to meet goals and uphold Kroger's