Department Lead, Customer Experience & Operations

Kroger Co.; Seymour (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Kroger Co. Seymour, IN is hiring for a Drug GM Department Manager to create an outstanding customer experience, maintain a safe, clean store, and drive department sales and profits.

You will supervise all Drug GM functions, align with store goals, and uphold Kroger's values of respect, integrity, and safety. The role requires leading associates, planning business strategies, monitoring inventories, and ensuring compliance with laws and company policies.

Qualifications

• Effective communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.

Responsibilities

• Promote trust and respect among associates.
• Communicate department information to associates.
• Establish performance goals and empower associates to meet targets.
• Develop scheduling to manage customer volume.
• Train and develop associates on their job and participate in performance appraisals.
• Adhere to laws and company guidelines.
• Create a welcoming environment and answer product questions.
• Gain knowledge of products and respond to questions.

Skills

Effective communication

Basic math

Handling stress

Second language

Education

High school education or equivalent preferred

Job description

Kroger Co. Seymour, IN is hiring for a Drug GM Department Manager to create an outstanding customer experience, maintain a safe, clean store, and drive department sales and profits.

You will supervise all Drug GM functions, align with store goals, and uphold Kroger's values of respect, integrity, and safety. The role requires leading associates, planning business strategies, monitoring inventories, and ensuring compliance with laws and company policies.