Evening Grocery Service Specialist

Kroger; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking an customer-focused associate to deliver outstanding service and maintain a clean, safe environment in the department. You will support the department manager in achieving sales and profit goals while following quality assurance standards and the Customer 1st strategy.

Responsibilities include assisting customers, stocking and labeling products, and ensuring food safety and safety procedures are followed. A positive attitude and strong communication are essential.

Qualifications

• Must handle stressful situations.
• Basic math skills for transactions and counting.
• Strong communication skills for customer service and teamwork.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and valued by answering questions about products.
• Gain knowledge of products and respond to customer inquiries with suggestions.
• Recommend grocery items and inform customers of specials.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise and provide fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Maintain a positive attitude and stay current with ads and promotions.
• Adhere to food safety regulations and proper temperature controls.
• Follow safety procedures and notify management of unsafe conditions.

Skills

Stress management

Basic math

Effective communication

Retail experience

Second language

Job description

Kroger is seeking an customer-focused associate to deliver outstanding service and maintain a clean, safe environment in the department. You will support the department manager in achieving sales and profit goals while following quality assurance standards and the Customer 1st strategy.

Responsibilities include assisting customers, stocking and labeling products, and ensuring food safety and safety procedures are followed. A positive attitude and strong communication are essential.