Fiber & Cable Drop/Bury Technician - Field Service

Next Solutions LLC; Louisville (KY); On-site; USD 52,000 - 82,067; Full time

Benefits offered by this job

Health Savings Account

Life Insurance & SupplementalInsurance

Paid Time Off (PTO)

Employee Assistance Program (EAP)

Employee Discounts Program

Professional Development Assistance

Job summary

Next Solutions LLC is hiring field-based Telecom Technicians to install and service residential fiber, cable, and broadband at customer homes in the Cincinnati 100-mile radius. Work includes outdoor and indoor installations, with a focus on safety, quality, and customer service.

Compensation ranges from $52,000 to $82,067 per year, with weekly pay available and a $1,500 sign-on bonus for experienced technicians. Benefits include healthcare, PTO, and professional development opportunities.

Qualifications

• High School Diploma or GED required.
• Experience in telecommunications or field service preferred.
• Ability to lift up to 80 pounds regularly.
• Must pass background check and pre-employment drug screening.
• Valid driver’s license preferred.

Responsibilities

• Install and activate cable television, broadband internet, and phone services.
• Perform new service installations, reconnects, upgrades, and service transfers.
• Troubleshoot service interruptions and diagnose connectivity issues.
• Install and configure modems, routers, converters, and cable boxes.
• Run and secure interior and exterior wiring.
• Relocate and install cable outlets and network connections.
• Educate customers on equipment operation and service features.
• Ensure proper signal levels and service quality.
• Follow company safety standards and installation procedures.
• Complete assigned service work orders and installation requests.
• Provide exceptional customer service during every installation visit.

Skills

Customer service

Outdoor work

Driver's license

Education

High School Diploma or GED

Tools

Signal testing equipment

Modems & routers

Cable hardware tools

Job description

Next Solutions LLC is hiring field-based Telecom Technicians to install and service residential fiber, cable, and broadband at customer homes in the Cincinnati 100-mile radius. Work includes outdoor and indoor installations, with a focus on safety, quality, and customer service.

Compensation ranges from $52,000 to $82,067 per year, with weekly pay available and a $1,500 sign-on bonus for experienced technicians. Benefits include healthcare, PTO, and professional development opportunities.