Drone Field Technician: Site Maintenance & Support

Zipline; Georgia; On-site; USD 28,000 - 36,000; Full time

Job summary

Zipline is hiring a Field Support Technician to help keep our Dropbox locations safe, reliable, and ready to serve customers every day. This hands‑on role travels between assigned locations to inspect equipment, perform light maintenance, troubleshoot problems, and ensure each site meets Zipline’s safety and quality standards.

You’ll work independently, communicate clearly with partners, and learn new systems.

Qualifications

• Hands-on technical or mechanical ability with basic tools.
• Good judgment and the ability to stay calm under pressure.
• Strong written and verbal communication skills.
• Customer-first mindset and professional representation of Zipline.
• Attention to detail and safety procedures.

Responsibilities

• Visit assigned Dropbox locations and ensure they are clean, organized, safe, and ready for daily operations.
• Perform routine inspections and preventive maintenance on Dropbox equipment and supporting systems.
• Complete basic mechanical, technical, and site repairs using established procedures.
• Troubleshoot equipment problems and resolve issues within your training scope.
• Identify damaged equipment, safety concerns, or operational issues before they affect customers or partners.
• Escalate issues quickly when additional technical or operational support is needed.
• Provide clear details, photos, and documentation so internal teams can understand and resolve reported problems.
• Track completed inspections, maintenance work, repairs, and open issues.
• Communicate professionally with partner teams, vendors, and Zipline employees.
• Maintain the tools, parts, and supplies needed to support your assigned locations.
• Travel between sites and assist at other regional locations when operational support is needed.
• Identify recurring problems and share ideas that could improve site reliability, safety, or the partner experience.

Skills

Hands-on technical ability

Good judgment

Strong communication

Customer-first mindset

Attention to safety

Time management

Independent work

Willingness to learn

Tools

Basic hand tools

Job description

Zipline is hiring a Field Support Technician to help keep our Dropbox locations safe, reliable, and ready to serve customers every day. This hands‑on role travels between assigned locations to inspect equipment, perform light maintenance, troubleshoot problems, and ensure each site meets Zipline’s safety and quality standards.

You’ll work independently, communicate clearly with partners, and learn new systems.