Field Support Technician - Drone Logistics (6-Month Contract)

Zipline; Houston (TX); On-site; USD 42,000 - 54,000; Part time

Job summary

Zipline is hiring a Field Support Technician for a six-month contract to travel between Dropbox locations, inspect equipment, perform light maintenance, troubleshoot problems, and ensure safety and quality standards at each site. You’ll work independently with partner sites, communicate clearly, and learn new systems while supporting Zipline’s global delivery network.

The role requires hands-on technical ability, dependable transportation, and a readiness to perform physical outdoor work across

Qualifications

• Hands-on technical or mechanical ability.
• Good judgment and the ability to stay calm when unexpected issues arise.
• Strong written and verbal communication skills.
• Customer-first mindset and the ability to represent Zipline professionally.
• Attention to detail and a commitment to following safety procedures.
• Ability to manage your time, prioritize work, and move between multiple sites.

Responsibilities

• Visit assigned Dropbox locations and ensure they are clean, organized, safe, and ready for daily operations.
• Perform routine inspections and preventive maintenance on Dropbox equipment and supporting systems.
• Complete basic mechanical, technical, and site repairs using established procedures.
• Troubleshoot equipment problems and resolve issues within the scope of your training.
• Identify damaged equipment, safety concerns, or operational issues before they affect customers or partners.
• Escalate issues quickly when additional technical or operational support is needed.
• Provide clear details, photos, and documentation so internal teams can understand and resolve reported problems.
• Track completed inspections, maintenance work, repairs, and open issues.
• Communicate professionally with partner teams, vendors, and Zipline employees.
• Maintain the tools, parts, and supplies needed to support your assigned locations.
• Travel between sites and assist at other regional locations when operational support is needed.
• Identify recurring problems and share ideas that could improve site reliability, safety, or the partner experience.

Skills

Technical ability

Problem solving

Communication

Customer focus

Attention to safety

Time management

Independence

Willing to learn

Field support experience

Job description

Zipline is hiring a Field Support Technician for a six-month contract to travel between Dropbox locations, inspect equipment, perform light maintenance, troubleshoot problems, and ensure safety and quality standards at each site. You’ll work independently with partner sites, communicate clearly, and learn new systems while supporting Zipline’s global delivery network.

The role requires hands-on technical ability, dependable transportation, and a readiness to perform physical outdoor work across