Driver Success Lead: Coach & Retain 30–45 Flatbed Drivers

AFC Transport, Inc.; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

AFC Transport, Inc. in Tampa is seeking a Driver Success Manager to lead 30-45 flatbed drivers, ensuring they are paid well, safe, and engaged. You will build strong relationships and bridge road-to-office operations.

You will monitor performance metrics, collaborate with dispatch, conduct monthly reviews, maintain McLeod TMS records, and review Samsara data to uphold safety and efficiency. This is a people-first leadership role, prioritizing team retention and fleet performance.

Qualifications

• Experience in fleet management, driver relations, or transportation operations.
• Strong communication with drivers and leadership skills.
• Solid understanding of HOS, DOT compliance, and TMS systems (McLeod preferred).
• Data-driven but people-first mindset.
• Ability to juggle 30+ relationships with attention to detail.

Responsibilities

• Lead and support a fleet of 30-45 flatbed drivers with daily check-ins and coaching.
• Monitor RPM, gross revenue, MPG, and other KPIs to keep performance on track.
• Work hand-in-hand with Dispatchers to optimize load planning, preplans, and driver availability.
• Run monthly performance reviews that celebrate wins and address gaps head-on.
• Keep McLeod TMS records clean: ETAs, PTAs, HOS, maintenance, the works.
• Review Samsara data for safety, fuel, and compliance.
• Coordinate with maintenance to keep trucks running and minimize downtime.
• Be the driver's voice when working with Dispatch, Customer Service, and Safety.

Skills

Fleet management

Driver relations

Leadership

KPI tracking

DOT compliance

TMS systems

Tools

McLeod TMS

Samsara

Job description

AFC Transport, Inc. in Tampa is seeking a Driver Success Manager to lead 30-45 flatbed drivers, ensuring they are paid well, safe, and engaged. You will build strong relationships and bridge road-to-office operations.

You will monitor performance metrics, collaborate with dispatch, conduct monthly reviews, maintain McLeod TMS records, and review Samsara data to uphold safety and efficiency. This is a people-first leadership role, prioritizing team retention and fleet performance.