Driver Operations & Route Optimization Lead

The Home Depot; Anchorage (AK); On-site; USD 68,000 - 83,000; Full time

Job summary

Temco Logistics, a Home Depot subsidiary, is seeking a Driver Manager to oversee final mile operations in a white-glove delivery environment. You will coach drivers, ensure DOT safety compliance, and maintain brand standards.

This role emphasizes hands-on leadership, route optimization, payroll coordination, and strong customer service. Opportunity to contribute to operational excellence in Anchorage and support Home Appliance Installation.

Qualifications

• Proven ability in home appliance installation or mechanical aptitude with capacity to learn the installation process.
• Knowledge of transportation operations including routing, scheduling, and DOT safety compliance.
• Hands-on leadership with ability to fill in during absences or peak periods.

Responsibilities

• Monitor on-road operations and support drivers with calls, exceptions, and issue resolution.
• Prepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO team.
• Train and onboard new customer service staff.
• Build office and driver schedules and ensure hours adherence.
• Review payroll accuracy and coordinate route adjustments.
• Manage check-in compliance and daily exception processing (MARS, reschedules, cancellations).
• Order office supplies and maintain proper staging of product and paperwork.
• Support inbound/outbound processes in 3PL locations.
• Investigate freight and Sedgewick claims.
• Assess waste/recycling operations and recommend improvements.
• Lead and support drivers daily to ensure readiness and success.
• Monitor performance metrics and coach for improvement.
• Oversee DOT compliance and safety standards for drivers and equipment.
• Conduct on-road observations and Safe Work Habits Assessments.
• Partner with operations to optimize routes and maintain fairness.
• Drive a culture of professionalism and customer satisfaction.

Skills

Home Appliance Installation

Mechanical Aptitude

Hands-on Leadership

Job description

Temco Logistics, a Home Depot subsidiary, is seeking a Driver Manager to oversee final mile operations in a white-glove delivery environment. You will coach drivers, ensure DOT safety compliance, and maintain brand standards.

This role emphasizes hands-on leadership, route optimization, payroll coordination, and strong customer service. Opportunity to contribute to operational excellence in Anchorage and support Home Appliance Installation.