Driver Operations Manager

Action Environmental; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Action Resources is seeking a Dispatcher to grow a profitable chemical/waste transportation operation. You will coordinate loads, support drivers, and work with Terminal Managers to boost fleet productivity and efficiency.

Responsibilities include handling customer interactions, emphasizing safety and service, and driving process improvements while ensuring cost-effective operations across markets.

Qualifications

• Bachelor’s degree or equivalent experience in transportation preferred.
• Experience in the transportation field preferred.
• Familiar with Transportation Management Software (TMW, McLeod).
• Excellent written and oral communication skills.

Responsibilities

• Coordinate and manage loads to remain cost effective.
• Work with dispatchers and Terminal Managers to increase fleet productivity.
• Support drivers across markets with focus on assigned market.
• Focus on Safety, Service, Revenue, Assets and Costs.
• Interact with customers in a cooperative, friendly manner and ensure quality customer service.
• Take accountability for meeting dispatch and terminal objectives and deadlines.
• Identify process improvements and drive changes with partners.

Skills

Communication skills

Problem solving

Team collaboration

Customer service

Education

Bachelor’s degree or equivalent in transportation

Tools

TMW

McLeod

Microsoft Office

Job description

Action Resources is seeking a Dispatcher to grow a profitable chemical/waste transportation operation. You will coordinate loads, support drivers, and work with Terminal Managers to boost fleet productivity and efficiency.

Responsibilities include handling customer interactions, emphasizing safety and service, and driving process improvements while ensuring cost-effective operations across markets.