Fleet Operations Manager — Dispatch & Driver Support

Action; Pendergrass (GA); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Action Resources seeks a Dispatcher to grow a profitable chemical/waste transportation operation. You will coordinate loads, support drivers, and work with Terminal Managers to improve fleet productivity and customer service.

Ideal candidates have a transportation background, familiarity with TMW/McLeod, strong communication and problem-solving skills, and experience with data entry and customer service.

Formación

• Bachelor’s degree or equivalent experience in the transportation field preferred.
• Experience in the transportation field preferred.
• Familiar with Transportation Management Software (ie: TMW, McLeod) and MS Office.

Responsabilidades

• Coordinate and manage loads to remain cost effective and productive.
• Support drivers and work with Terminal Managers to increase fleet efficiency.
• Interact with customers professionally and ensure quality service.
• Handle escalations and time-critical issues, processing transactions accurately.
• Identify process improvements with partners and participate in hiring drivers.

Conocimientos

Communication skills

Analytical thinking

Problem solving

Coaching

Supervision

Negotiation

Employee relations

Educación

Bachelor’s degree or equivalent in transportation

Herramientas

TMW

McLeod

Microsoft Office

Descripción del empleo

Action Resources seeks a Dispatcher to grow a profitable chemical/waste transportation operation. You will coordinate loads, support drivers, and work with Terminal Managers to improve fleet productivity and customer service.

Ideal candidates have a transportation background, familiarity with TMW/McLeod, strong communication and problem-solving skills, and experience with data entry and customer service.