Driver Operations Manager — Dispatch & Scheduling

Heniff Transportation Systems; Vassar (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Vacation Time

401(k) with Employer Matching

Disability Insurance

Job summary

Heniff Transportation Systems is seeking a Driver Manager to optimize driver operations and dispatch performance. The role emphasizes safety, policy compliance, and effective driver support in a dynamic logistics environment.

You will coordinate with drivers and customers, balance equipment utilization, and ensure loads are dispatched while maintaining accurate load data in the TMW system and coordinating with terminal management.

Qualifications

• Associate’s Degree or equivalent work experience.
• Proficiency with Microsoft Word, Outlook, Excel, etc.
• Minimum 5 years of related experience.
• Familiarity with DOT and OSHA regulations.
• Some travel to corporate office and other locations.
• Willingness to work a flexible schedule.
• Valid driver’s license and ability to meet company driving requirements.

Responsibilities

• Develop and maintain professional relationships with drivers to ensure their needs are met.
• Communicate with customers to ensure a high level of service.
• Maximize driver availability to fully utilize equipment for maximum revenue.
• Review dispatch sheets and driver assignments to ensure all loads are dispatched.
• Review orders and distribute according to terminal procedure.
• Ensure timely movement of loaded trucks carrying various products.
• Schedule loads and assign qualified drivers.
• Enter load information into TMW system and prepare Delivery Receipts for each load.
• Provide documentation and communicate to drivers all pertinent information for scheduled load(s).
• Initiate and maintain customer specifications.
• Review driver Hours of Service Logs and update hours in the system.
• Update and/or forward reports as directed by terminal management.
• Perform all other duties as specified by terminal or corporate management.
• Incorporate measures to prevent waste and lost time.
• Address concerns from employees and customers.
• Ensure compliance with OSHA and DOT safety rules.

Skills

Strong organizational

Communication

Customer service

Reliability

Flexibility

Problem solving

Detail oriented

Adaptability

Education

Associate’s Degree or equivalent

Tools

TMW

PeopleNet

Job description

Heniff Transportation Systems is seeking a Driver Manager to optimize driver operations and dispatch performance. The role emphasizes safety, policy compliance, and effective driver support in a dynamic logistics environment.

You will coordinate with drivers and customers, balance equipment utilization, and ensure loads are dispatched while maintaining accurate load data in the TMW system and coordinating with terminal management.