Driver Operations Lead: Safety, Routing & Service

The Home Depot

Maryland Heights (MO)

On-site

USD 65,000 - 90,000

Full time

5 days ago
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Job summary

Temco Logistics, a proud subsidiary of The Home Depot, seeks a Driver Manager to drive final mile delivery excellence with a focus on safety, DOT compliance, and performance coaching in a white-glove home appliance installation environment.

Responsibilities include monitoring on-road operations, routing optimization, payroll coordination, and leading a team of drivers and customer service staff. Scheduling starts at 4am, with 10–12 hour shifts, Monday through Saturday.

Qualifications

  • Home Appliance Installation or mechanical aptitude.
  • Routing, Scheduling, DOT & Safety Compliance knowledge.
  • Hands-on leadership and ability to cover during absences.

Responsibilities

  • Monitor on-road operations and support drivers with calls, exceptions, and issue resolution.
  • Prepare manifests, review routing for optimization and DOT compliance, coordinate changes with the MDO team.
  • Train and onboard new customer service staff.
  • Build office and driver schedules and ensure hours adherence.
  • Review payroll accuracy and partner with Driver Managers on route adjustments.
  • Manage check-in compliance and daily exception processing (MARS, reschedules, cancellations).
  • Order office supplies and maintain proper staging of product and paperwork.
  • Support inbound/outbound processes in 3PL locations.
  • Investigate freight and Sedgewick claims.
  • Assess waste/recycling operations and recommend improvements.
  • Lead and support drivers daily to ensure readiness and success.
  • Monitor performance metrics and coach for improvement.
  • Oversee DOT compliance and safety standards for drivers and equipment.
  • Conduct on-road observations and Safe Work Habits Assessments.
  • Partner with operations to optimize routes and maintain fairness.
  • Drive a culture of professionalism and customer satisfaction.

Skills

Home Appliance Installation
Transportation Operations
Hands on leadership

Job description

Temco Logistics, a proud subsidiary of The Home Depot, seeks a Driver Manager to drive final mile delivery excellence with a focus on safety, DOT compliance, and performance coaching in a white-glove home appliance installation environment.

Responsibilities include monitoring on-road operations, routing optimization, payroll coordination, and leading a team of drivers and customer service staff. Scheduling starts at 4am, with 10–12 hour shifts, Monday through Saturday.

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