Driver Operations Lead — Final Mile & Safety

Temco-Logistics; Maryland Heights (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Temco Logistics is seeking a Driver Manager to join our final mile team. You will ensure operational excellence, coach drivers, and maintain Temco’s brand standards in a white-glove delivery environment for Home Appliance Installation.

Responsibilities include monitoring on-road operations, coaching staff, coordinating routing changes, and ensuring DOT compliance. You will lead scheduling, payroll collaboration, and safety assessments to deliver exceptional customer service.

Qualifications

• Experience in home appliance installation or proven mechanical aptitude.
• Strong knowledge of routing, scheduling, DOT and safety compliance.
• Hands-on leadership with ability to fill in during absences or peak periods.
• Schedule typically includes a 4am start with 10–12 hour shifts, Monday through Saturday.

Responsibilities

• Monitor on-road operations and support drivers with calls, exceptions, and issue resolution.
• Prepare manifests, review routing for optimization and DOT compliance, coordinate changes with the MDO team.
• Train and onboard new customer service staff.
• Build office and driver schedules and ensure hours adherence.
• Review payroll accuracy and partner with Driver Managers on route adjustments.
• Manage check-in compliance and daily exception processing (MARS, reschedules, cancellations).
• Order office supplies and maintain proper staging of product and paperwork.
• Support inbound/outbound processes in 3PL locations.
• Investigate freight and Sedgewick claims.
• Assess waste/recycling operations and recommend improvements.
• Lead and support drivers daily to ensure readiness and success.
• Monitor performance metrics and coach for improvement.
• Oversee DOT compliance and safety standards for drivers and equipment.
• Conduct on-road observations and Safe Work Habits Assessments.
• Partner with operations to optimize routes and maintain fairness.
• Drive a culture of professionalism and customer satisfaction.

Skills

Appliance installation

Mechanical aptitude

Transportation operations

Leadership

DOT & safety compliance

Shift coverage

Job description

Temco Logistics is seeking a Driver Manager to join our final mile team. You will ensure operational excellence, coach drivers, and maintain Temco’s brand standards in a white-glove delivery environment for Home Appliance Installation.

Responsibilities include monitoring on-road operations, coaching staff, coordinating routing changes, and ensuring DOT compliance. You will lead scheduling, payroll collaboration, and safety assessments to deliver exceptional customer service.