Driver Performance & Compliance Lead

Temco Logistics; Harper Woods (MI); On-site; USD 65,000 - 95,000; Full time

Job summary

Temco Logistics, a Home Depot subsidiary, seeks a Driver Manager to lead and support daily driver operations in the final mile for Home Appliance Installation. The role emphasizes safety, customer service, and maintaining Temco’s brand standards in a white-glove delivery environment.

You will monitor on‑road performance, coach drivers, optimize routes, ensure DOT compliance, and collaborate with the MDO team. Training staff and ensuring payroll accuracy are also key responsibilities.

Qualifications

• Home Appliance Installation or mechanical aptitude to learn installation process.
• Transportation Operations knowledge (Routing, Scheduling, DOT & Safety Compliance)

Responsibilities

• Monitor on-road operations and support drivers with calls, exceptions, and issue resolution.
• Prepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO team.
• Train and onboard new customer service staff.
• Build office and driver schedules and ensure hours adherence.
• Review payroll accuracy and partner with Driver Managers on route adjustments.
• Manage check-in compliance and daily exception processing (MARS, reschedules, cancellations).
• Order office supplies and maintain proper staging of product and paperwork.
• Support inbound/outbound processes in 3PL locations.
• Investigate freight and Sedgewick claims.
• Assess waste/recycling operations and recommend improvements.

Skills

Home appliance installation

Transportation operations

Job description

Temco Logistics, a Home Depot subsidiary, seeks a Driver Manager to lead and support daily driver operations in the final mile for Home Appliance Installation. The role emphasizes safety, customer service, and maintaining Temco’s brand standards in a white-glove delivery environment.

You will monitor on‑road performance, coach drivers, optimize routes, ensure DOT compliance, and collaborate with the MDO team. Training staff and ensuring payroll accuracy are also key responsibilities.