Driver Operations Lead: Route Planning, Coaching & Safety

Temco Logistics LLC; Elk Grove Village (IL); On-site; USD 65,000 - 85,000; Full time

Job summary

Temco Logistics LLC in Elk Grove Village, IL, is seeking a Driver Manager to oversee routes and support daily delivery operations. You will supervise drivers and technicians, drive route efficiency, and uphold safety and quality standards in a dynamic logistics environment.

The ideal candidate will have 3+ years in Operations/Logistics, strong leadership, and a background in home appliance service. This role offers growth, a 6-day work option, and a focus on customer satisfaction and compliance.

Qualifications

• Minimum 3 years in Operations, Logistics Management, or Transportation.
• Strong knowledge of the home appliance industry, including installation/servicing.
• Flexibility to work a 6-day schedule as needed.

Responsibilities

• Route and Schedule Management: Assign routes efficiently and verify route documentation before dispatch.
• Operational Support: Prepare reports and assist with daily operations as directed by the GM.
• Performance Oversight: Coach technicians to reach service goals.
• Recruitment and Retention: Communicate hiring needs and support onboarding.
• Supervision and Mentorship: Guide technicians, provide feedback and development.
• Safety and Compliance: Promote dock safety and ensure DOT/OSHA compliance.
• Customer Relations: Help manage escalations to maintain customer satisfaction.
• Maintenance Coordination: Oversee vehicle fuel and preventative maintenance; inspect vehicles.

Skills

Home appliance installation

Fleet management

Route scheduling

Truck maintenance

Drive 26ft box

Coaching & training

Computer literacy

Microsoft Office

Email communication

Spanish preferred

Tools

Microsoft Excel

Microsoft Word

Email systems

Job description

Temco Logistics LLC in Elk Grove Village, IL, is seeking a Driver Manager to oversee routes and support daily delivery operations. You will supervise drivers and technicians, drive route efficiency, and uphold safety and quality standards in a dynamic logistics environment.

The ideal candidate will have 3+ years in Operations/Logistics, strong leadership, and a background in home appliance service. This role offers growth, a 6-day work option, and a focus on customer satisfaction and compliance.