Driver Operations Lead — Coaching & DOT Compliance

Home Depot; Milton (VT); On-site; USD 80,000 - 85,000; Full time

Job summary

Temco Logistics, a proud subsidy of The Home Depot, is seeking a Driver Manager to help deliver exceptional service in the final mile for Home Appliance Installation. You will lead and coach drivers, monitor on-road performance, and ensure DOT compliance and safety standards.

The role emphasizes operational excellence, proactive engagement with drivers, and maintaining brand standards in a white-glove delivery environment for Home Appliance Installation.

Qualifications

• Home Appliance Installation or mechanical aptitude
• Routing, Scheduling, DOT & Safety Compliance knowledge
• Must obtain DOT medical card and pass an MVR screening

Responsibilities

• Monitor on-road operations and support drivers with calls, exceptions, and issue resolution
• Prepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO team
• Train and onboard new customer service staff
• Build office and driver schedules and ensure hours adherence
• Review payroll accuracy and partner with Driver Managers on route adjustments
• Manage check-in compliance and daily exception processing (MARS, reschedules, cancellations)
• Order office supplies and maintain proper staging of product and paperwork
• Support inbound/outbound processes in 3PL locations
• Investigate freight and Sedgewick claims
• Assess waste/recycling operations and recommend improvements
• Lead and support drivers daily to ensure readiness and success
• Monitor performance metrics and coach for improvement
• Oversee DOT compliance and safety standards for drivers and equipment
• Conduct on-road observations and Safe Work Habits Assessments
• Partner with operations to optimize routes and maintain fairness
• Drive a culture of professionalism and customer satisfaction

Skills

Home Appliance Installation

DOT & Safety Compliance

DOT Medical Card & MVR

Job description

Temco Logistics, a proud subsidy of The Home Depot, is seeking a Driver Manager to help deliver exceptional service in the final mile for Home Appliance Installation. You will lead and coach drivers, monitor on-road performance, and ensure DOT compliance and safety standards.

The role emphasizes operational excellence, proactive engagement with drivers, and maintaining brand standards in a white-glove delivery environment for Home Appliance Installation.