Driver Operations Lead

Heniff Transportation Systems; Hazel Crest (IL); On-site; USD 53,000 - 73,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Plan and Company Match

Paid Time Off (120 hours yearly)

Company Paid Holidays

Job summary

Heniff Transportation Systems seeks a dispatcher to assign jobs and oversee driver operations, ensuring safety and policy compliance. You will maintain driver relations, coordinate with customers, and maximize asset utilization to drive revenue and profitability.

The role requires 5+ years of related experience, familiarity with DOT/OSHA, and the ability to work a flexible schedule, with travel to corporate offices as needed.

Qualifications

• Associate’s Degree or equivalent work experience.
• Proficiency with Microsoft Word, Outlook, Excel, etc.
• Minimum 5 years of related experience.
• Familiarity with DOT and OSHA regulations.
• Some travel to corporate office and other locations.
• Willingness to work a flexible schedule.
• Valid driver’s license and ability to meet company driving requirements.

Responsibilities

• Develop and maintain professional relationships with drivers to ensure their needs are being met.
• Communicate in a timely and effective manner with customers to ensure a high level of service.
• Maximize driver availability to fully utilize equipment in order to provide maximum revenue and profitability.
• Review dispatch sheet and driver assignments to ensure all loads are dispatched.
• Review all orders and process and/or distribute according to terminal procedure.
• Ensure timely and efficient movement of loaded trucks carrying various products.
• Schedule loads and assign qualified drivers.
• Enter load information into TMW system and prepare Delivery Receipts for each load.
• Provide documentation and communicate to drivers all pertinent information for scheduled load(s).
• Initiate and maintain customer specifications.
• Safety Data Sheets (SDS) for products hauled.
• Review driver’s Hours of Service Logs for available hours, and update hours in the computer as required.
• Update and/or forward reports as directed by terminal management.
• Perform all other duties as specified by the terminal or corporate management.
• Incorporate measures to prevent waste and lost time.
• Effectively address concerns from employees and customers.
• Ensure compliance with safety rules, including but not limited to those defined by OSHA and DOT.
• Enforce and practice all safety rules of the Company and all government agencies, including but not limited to DOT and OSHA; monitor risk.
• Understand and follow established policies and procedures in emergency situations.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Analytical skills

Flexibility

Reliability

Attention to detail

Problem solving

Safety compliance

Education

Associate’s Degree or equivalent work experience

Tools

TMW system

PeopleNet

Microsoft Office

Job description

Heniff Transportation Systems seeks a dispatcher to assign jobs and oversee driver operations, ensuring safety and policy compliance. You will maintain driver relations, coordinate with customers, and maximize asset utilization to drive revenue and profitability.

The role requires 5+ years of related experience, familiarity with DOT/OSHA, and the ability to work a flexible schedule, with travel to corporate offices as needed.