Driver Operations & Dispatch Lead

Quality Carriers, Inc.; Channelview (TX); Vor Ort; USD 60.000 - 85.000; Vollzeit

Benefits dieser Stelle

401k Employer Match

Roth Retirement Savings Plan

Zusammenfassung

Quality Carriers, Inc. in Channelview, TX is seeking a Driver Operations Specialist to oversee day-to-day driver support, dispatch, and load planning for a group of up to 30 drivers.

The role requires on-call availability and a focus on safety and customer service in a fast-paced environment. The position emphasizes on-time service, regulatory compliance, and collaboration with Operations, Safety, and HR to optimize schedules and driver earnings.

Qualifikationen

• Excellent communication and interpersonal skills.
• Experience with DOT requirements, CSA expectations and Safety procedures.
• Ability to travel multiple times per year for training and career development purposes.
• Highly proficient computer skills.

Aufgaben

• Dispatch, load planning and customer service for drivers.
• Maintain driver calendars and time-off planning, including compliance time.
• Discuss safety and compliance issues with drivers and document as needed.
• Review driver performance and contribute to bonus processes.
• Conduct at least one driver ride-along per quarter.
• Ensure hours of service are updated in the ELD system.
• Discipline actions with HR and Operations as required.
• Provide information to drivers regarding safety, service, and policy compliance.

Kenntnisse

Excellent communication

DOT requirements

CSA expectations

Travel

Computer skills

Ausbildung

4+ years truck transportation industry experience or 4-year degree preferred

2+ years leadership/management experience

Jobbeschreibung

Quality Carriers, Inc. in Channelview, TX is seeking a Driver Operations Specialist to oversee day-to-day driver support, dispatch, and load planning for a group of up to 30 drivers.

The role requires on-call availability and a focus on safety and customer service in a fast-paced environment. The position emphasizes on-time service, regulatory compliance, and collaboration with Operations, Safety, and HR to optimize schedules and driver earnings.