Lead Dispatcher & Driver Team Lead — Oversize Freight

Boutique Recruiting; Channelview (TX); Vor Ort; USD 70.000 - 80.000; Vollzeit

Benefits dieser Stelle

Annual bonus 10% paid quarterly

Medical, dental, and vision benefits

Safe Harbor 401(k)

Paid time off 4 days per year

Paid holidays

Opportunity for projects/tools pickups

Zusammenfassung

Boutique Recruiting in Channelview, TX seeks a Dispatcher/Driver Supervisor to lead a self-sufficient team of 13 drivers, growing to 20, and own all freight dispatch from the office. The role focuses on over-dimensional and over-length freight, scheduling, permits, and rate upkeep, with no driving responsibilities.

You will build customer relationships, manage emergencies, and coordinate with the project manager and VP of Operations to keep loads moving efficiently.

Qualifikationen

• 5 to 10+ years of dispatch and supervisory experience.
• Experience supervising at least 10 drivers.
• Experience dispatching over-dimensional and over-length freight, including pulling Texas permits.
• Strong customer service and communication skills.
• Ability to work on site at the Channelview, TX office.
• Availability to receive early-morning calls or texts from drivers who begin as early as 3:00 to 4:00 AM.
• Additional depth in over-dimensional freight paired with leadership experience is preferred.

Aufgaben

• Run day-to-day dispatch for a fleet of 13 drivers, growing to about 20, and serve as the single point of contact for all freight.
• Schedule drivers and loads, balancing loads confirmed weeks in advance with new requests that require same-day reshuffling.
• Plan and quote routes using knowledge of rates across the service areas, without routing software.
• Pull Texas oversize and over-length permits online for legal loads up to 100 to 120 feet long.
• Maintain and update the rate chart as market rates change.
• Build strong working relationships with key customers and keep them informed of scheduling, delays, and hot orders.
• Manage requests that arrive from customers, the project manager, the VP of Operations, and the President.
• Respond to emergencies and rush orders with a calm approach, reprioritizing loads quickly.
• Track drivers and loads using GPS and camera systems, email, text, and a Smartsheet load board.
• Lead a largely self-sufficient driver team and respond to early-morning driver messages, with overnight messages addressed at the start of the day.
• Work on site at the Channelview office, with no driving responsibilities.

Kenntnisse

Dispatch leadership

Driver supervision

Communication

On-site work

Early-morning availability

Tools

Smartsheet

GPS tracking

Jobbeschreibung

Boutique Recruiting in Channelview, TX seeks a Dispatcher/Driver Supervisor to lead a self-sufficient team of 13 drivers, growing to 20, and own all freight dispatch from the office. The role focuses on over-dimensional and over-length freight, scheduling, permits, and rate upkeep, with no driving responsibilities.

You will build customer relationships, manage emergencies, and coordinate with the project manager and VP of Operations to keep loads moving efficiently.