Driver Licensing Support Specialist

Commonwealth of Pennsylvania; Pennsylvania; In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

The Commonwealth of Pennsylvania's Department of Transportation is hiring a Driver License Examiner Assistant at the Hazelton Driver License Center. This front-line role supports licensing steps, helps residents complete requirements, learns specialized procedures, and promotes safe driving practices.

You will greet applicants, conduct vision screenings and knowledge tests, enter data into online systems, and explain REAL ID rules, renewals, transfers, and endorsements.

Competenze

• One year of experience obtaining, evaluating, and providing information to the public.
• PA residency requirement and ability to perform essential job functions.
• Criminal history checks and fingerprinting per hiring rules.

Mansioni

• Greet applicants, verify identification, answer questions, and provide forms and information.
• Conduct vision screenings and administer knowledge tests to evaluate applicant understanding.
• Enter applicant information and test results into online systems with accuracy.
• Explain licensing requirements, REAL ID rules, renewals, transfers, and endorsements.
• Prepare letters and documents such as Restoration Requirements Letters when requested.
• Maintain a clean, organized, and professional work area.

Conoscenze

Customer service

Data entry

Test administration

Questioning/clarifying

Descrizione del lavoro

The Commonwealth of Pennsylvania's Department of Transportation is hiring a Driver License Examiner Assistant at the Hazelton Driver License Center. This front-line role supports licensing steps, helps residents complete requirements, learns specialized procedures, and promotes safe driving practices.

You will greet applicants, conduct vision screenings and knowledge tests, enter data into online systems, and explain REAL ID rules, renewals, transfers, and endorsements.