Driver License Examiner Assistant - Hazleton Driver License Center

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 32,000 - 42,000; Full time

Job summary

The Commonwealth of Pennsylvania's Department of Transportation is hiring a Driver License Examiner Assistant at the Hazelton Driver License Center. This front-line role supports licensing steps, helps residents complete requirements, learns specialized procedures, and promotes safe driving practices.

You will greet applicants, conduct vision screenings and knowledge tests, enter data into online systems, and explain REAL ID rules, renewals, transfers, and endorsements.

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.
• PA residency requirement and ability to perform essential job functions.
• Criminal history checks and fingerprinting per hiring rules.

Responsibilities

• Greet applicants, verify identification, answer questions, and provide forms and information.
• Conduct vision screenings and administer knowledge tests to evaluate applicant understanding.
• Enter applicant information and test results into online systems with accuracy.
• Explain licensing requirements, REAL ID rules, renewals, transfers, and endorsements.
• Prepare letters and documents such as Restoration Requirements Letters when requested.
• Maintain a clean, organized, and professional work area.

Skills

Customer service

Data entry

Test administration

Questioning/clarifying

Job description

NOTE: This posting will close on NOVEMBER 01, 2026 or after a total of 25 applications are received, whichever occurs first.

Bring your people skills and attention to detail to the role of Driver License Examiner Assistant with the Department of Transportation, Hazelton Driver License Center. This fast-paced position puts you at the front line of customer service, helping residents complete important licensing steps. You will learn specialized procedures, support safe driving practices, and guide customers through essential requirements. Be part of a team that keeps Pennsylvania moving safely and efficiently.

This position supports the driver licensing process by assisting customers, completing application steps, and ensuring accurate processing of information. As a Driver License Examiner Assistant, you will perform the following duties:

• Customer Assistance: Greet applicants, verify identification, answer questions, and provide required forms and information
• Test Administration: Conduct vision screenings and administer standardized knowledge tests to evaluate applicant understanding
• Application Processing: Enter customer information and test results into online systems with accuracy
• Service Guidance: Explain licensing requirements, REAL ID rules, and steps for renewals, transfers, and endorsements
• Record Production: Prepare letters and documents such as Restoration Requirements Letters when requested
• Workplace Organization: Maintain a clean, organized, and professional work area to support efficient service

Interested in learning more? Additional details regarding this position can be found in the position description

Work Schedule and Additional Information:

• Full-time employment, 80 hours bi-weekly
• Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.
• Overtime and travel as needed
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non‑negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience obtaining, evaluating, and providing information to the public.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.