Driver License Examiner I: Growth Path in DMV Service

NCDOT; Rocky Mount (NC); On-site; USD 39,000 - 69,000; Full time

Benefits offered by this job

Hotel accommodation provided

Job summary

North Carolina Department of Transportation seeks a Customer-focused Driver License Examiner I in Rocky Mount. You will deliver licensing services, explain requirements, and guide customers through the licensing process while adhering to REAL ID regulations.

Join a mission-driven team at DMV, with ongoing training, opportunity for advancement, and relocation support during orientation. The position emphasizes exceptional customer service, accuracy, and efficient office operations.

Qualifications

• Bachelor’s degree or an equivalent combination of education and experience.
• Strong customer service experience with diverse groups.
• Knowledge of DMV policies, procedures, and REAL ID requirements.

Responsibilities

• Provide Driver License services at the Rocky Mount office.
• Explain licensing processes and guide customers to complete requirements.
• Ensure compliance with NC REAL ID Act and state regulations.
• Maintain professionalism and deliver timely, accurate service to the public.
• Assist with cross-training and maintain office readiness and efficiency.

Skills

Effective communication

Active listening

Problem solving

Patience

Adaptability

Integrity

Positive attitude

Education

Bachelor’s degree

Job description

North Carolina Department of Transportation seeks a Customer-focused Driver License Examiner I in Rocky Mount. You will deliver licensing services, explain requirements, and guide customers through the licensing process while adhering to REAL ID regulations.

Join a mission-driven team at DMV, with ongoing training, opportunity for advancement, and relocation support during orientation. The position emphasizes exceptional customer service, accuracy, and efficient office operations.