Driver License Examiner I — Launch Your Public Service Career

NCDOT; Carrboro (NC); On-site; USD 39,000 - 69,000; Full time

Job summary

North Carolina Department of Transportation seeks an Examiner I – Driver License for Carrboro to deliver timely, respectful licensing assistance. The role supports a defined Driver License Associates Program, with a structured salary progression and training path through to Driver License Examiner status.

Candidates must meet REAL ID requirements, pass background checks, and possess a valid NC driver license with clean record. Orientation at Raleigh area offices may apply.

Qualifications

• Experience explaining policy, procedure and laws to educate customers.
• Customer service experience with diverse groups.
• Knowledge of basic computer software including database programs and Microsoft Office.
• Typing experience and comfort with internal systems.

Responsibilities

• Explain policy and procedures to customers to guide licensing processes.
• Provide high-quality customer service to a diverse clientele.
• Assist customers in navigating DMV processes and forms.
• Maintain accuracy and compliance with regulations during transactions.

Skills

Customer service

Communication

Interviewing

Typing

Policy explanation

Education

Bachelor's degree

Tools

Microsoft Office

Database software

Job description

North Carolina Department of Transportation seeks an Examiner I – Driver License for Carrboro to deliver timely, respectful licensing assistance. The role supports a defined Driver License Associates Program, with a structured salary progression and training path through to Driver License Examiner status.

Candidates must meet REAL ID requirements, pass background checks, and possess a valid NC driver license with clean record. Orientation at Raleigh area offices may apply.