Driver License Examiner I — DMV Customer Service

NCDOT; North Carolina; On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Hotel accommodation

Job summary

NCDOT in Mt Holly, NC is hiring a Driver License Examiner I to deliver timely, accurate licensing services with a customer-first mindset.

The position offers a clear salary path, starting at $47,255 with increases to $49,618 after 12 months and $51,980 after 18 months, in the NC08 grade. Strong communication, patience, and integrity are essential as you support licensing services statewide.

Qualifications

• Bachelor’s degree or an equivalent combination of education and experience.
• Experience explaining policy, procedure and/or laws to educate customers.
• Customer service experience with diverse groups.

Responsibilities

• Provide driver license services and guidance to customers.
• Maintain compliance with North Carolina laws and Division policies.
• Support continuous improvement of service delivery in DMV operations.

Skills

Customer service

Communication

Problem solving

Active listening

Patience

Adaptability

Integrity

Education

Bachelor's degree

Job description

NCDOT in Mt Holly, NC is hiring a Driver License Examiner I to deliver timely, accurate licensing services with a customer-first mindset.

The position offers a clear salary path, starting at $47,255 with increases to $49,618 after 12 months and $51,980 after 18 months, in the NC08 grade. Strong communication, patience, and integrity are essential as you support licensing services statewide.