Driver License Examiner I — Customer-Focused Licensing

NCDOT

Smithfield (NC)

Presencial

USD 47.000 - 52.000

Jornada completa

Hace 6 días

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Descripción de la vacante

North Carolina Department of Transportation (NCDOT) seeks a DMV Examiner I Driver License in Smithfield to deliver respectful, accurate licensing services. The role emphasizes a customer-first mindset, effective communication, and a strong understanding of DMV policies while collaborating with staff statewide.

Travel may be required to support office coverage and training opportunities. The position offers a starting salary of $47,255 with progression to $49,618 after 12 months, and $51,980

Formación

Bachelor's degree or an equivalent combination of training and experience.
Experience explaining policy, procedure and/or laws to educate customers or the public is preferred.
Customer service experience with a diverse clientele is beneficial.

Responsabilidades

Provide customer-first service, ensuring timely and accurate guidance throughout the licensing process.
Explain policy, procedure and/or laws to educate customers or the public.
Interacting with diverse clients and maintaining professionalism in all customer interactions.

Conocimientos

Customer service

Effective communication

Active listening

Problem solving

Patience

Adaptability

Integrity

Positive attitude

Willingness

Educación

Bachelor's degree or equivalent

Herramientas

Microsoft Office

Database programs

Descripción del empleo

Travel may be required to support office coverage and training opportunities. The position offers a starting salary of $47,255 with progression to $49,618 after 12 months, and $51,980

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