Driver License Examiner I — Service‑Oriented Start

NCDOT; Raleigh (NC); On-site; USD 47,000 - 52,000; Full time

Job summary

North Carolina Department of Transportation seeks a Driver License Examiner I in Raleigh to deliver customer-focused service. You will interpret DMV rules, guide customers through licensing steps, and support improvements in daily office operations.

The role requires a Bachelor’s degree or equivalent, strong communication, and the ability to travel if needed. Real ID compliance and background checks are required; orientation occurs at DMV Headquarters in Raleigh, NC.

Qualifications

• Bachelor’s degree from an accredited institution; or an equivalent combination of education and experience.
• Background check and fingerprint check required.
• REAL ID Act compliance required for the position.

Responsibilities

• Deliver timely, respectful service to customers at DMV Driver License offices.
• Interpret regulations and DMV policies to assist customers.
• Support process improvements and cross-training to improve office operations.
• Maintain professionalism in all customer interactions and ensure consistent service.

Skills

Effective communication

Active listening

Problem solving

Patience

Adaptability

Integrity

Positive attitude

Willingness

Education

Bachelor’s degree or equivalent

Job description

North Carolina Department of Transportation seeks a Driver License Examiner I in Raleigh to deliver customer-focused service. You will interpret DMV rules, guide customers through licensing steps, and support improvements in daily office operations.

The role requires a Bachelor’s degree or equivalent, strong communication, and the ability to travel if needed. Real ID compliance and background checks are required; orientation occurs at DMV Headquarters in Raleigh, NC.