Driver Lead (Non-CDL) — CSC Operations Leader

Batesville Casket Company; Baltimore (MD); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Comprehensive medical, dental and ben

Job summary

BATESVILLE is seeking a CSC Team Lead to manage day-to-day operations and drive continual improvement of the local customer service center. You will lead employees, oversee interviewing and training, and ensure performance aligns with policy and regulatory standards.

The role emphasizes safety, DOT compliance, cost control, and customer satisfaction, with opportunities for development in a team-focused environment that values quality and integrity.

Qualifications

• High School Diploma or GED; Associates preferred.
• Clean MVR with no major violations in 3 years.
• 3+ years commercial driving experience and valid license.

Responsibilities

• Lead employees and supervise per policy and laws.
• Handle interviewing, training, assigning work and performance reviews.
• Manage pre/post-hire paperwork and local operations metrics.
• Ensure DOT and safety compliance and maintain equipment.
• Support cost control, on-time delivery and customer satisfaction.

Skills

Leadership

Interviewing

Training

Employee coaching

Customer service

Lean Systems

Six Sigma

ISO 9000

DOT compliance

Budget input

Data entry

Problem solving

Vehicle operations

Education

High School Diploma

Associates degree preferred

Tools

JD Edwards

Job description

BATESVILLE is seeking a CSC Team Lead to manage day-to-day operations and drive continual improvement of the local customer service center. You will lead employees, oversee interviewing and training, and ensure performance aligns with policy and regulatory standards.

The role emphasizes safety, DOT compliance, cost control, and customer satisfaction, with opportunities for development in a team-focused environment that values quality and integrity.