Driver Dispatch Supervisor — Lead Fleet & Scheduling

Hickory Springs Manufacturing Company; Conover (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health & Wellness

401(k) Plan

Paid Time Off

On-Site Medical Clinics

Teladoc

Professional Development

Discounts

Job summary

Hickory Springs Manufacturing Company in North Carolina seeks a reliable Driver Supervisor to lead and motivate a team of professional truck drivers, oversee shipping activities across multiple locations, and ensure on-time deliveries.

You will develop daily and weekly driver schedules, build strong relationships with locations, customers and suppliers, resolve issues quickly, and maintain accurate records in spreadsheets or ERP systems.

Qualifications

• High school diploma or GED required; college degree in business or related field preferred.
• 3–5 years of supervisory experience in logistics, transportation, or fleet operations.
• Strong proficiency with MS Office; experience with ERP systems a plus.
• Excellent communication and leadership skills with the ability to motivate and develop teams.
• Integrity, sound judgment, and the ability to make quick, effective decisions.
• A proactive, flexible mindset and commitment to continuous improvement.
• Ability to maintain confidentiality and handle sensitive information with professionalism.

Responsibilities

• Lead, motivate, and supervise a team of professional truck drivers.
• Monitor shipping activities across multiple locations and suppliers to ensure all deliveries meet service expectations.
• Develop and communicate daily and weekly driver schedules that optimize service levels and equipment utilization.
• Serve as a key point of contact for locations, customers, and suppliers—building and maintaining strong working relationships.
• Act with urgency to resolve issues, respond to customer needs, and ensure seamless transportation flow.
• Maintain accurate records and reports in spreadsheets or logistics systems.
• Ensure full compliance with company policies, FMCSA, state, and local regulations.
• Support fellow Driver Supervisors and provide off-hour monitoring as needed through company-supplied technology.
• Balance multiple priorities effectively in a dynamic, team-oriented environment.

Skills

Leadership

Communication

Problem solving

Confidentiality

Education

High school diploma or GED

College degree in business or related field preferred

Tools

MS Office

ERP systems

Job description

Hickory Springs Manufacturing Company in North Carolina seeks a reliable Driver Supervisor to lead and motivate a team of professional truck drivers, oversee shipping activities across multiple locations, and ensure on-time deliveries.

You will develop daily and weekly driver schedules, build strong relationships with locations, customers and suppliers, resolve issues quickly, and maintain accurate records in spreadsheets or ERP systems.