Driver Dispatch Coordinator - On-Time Delivery

J.B. Hunt Transport, Inc.; Romulus (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k) retirement plan

Paid time off

Job summary

J.B. Hunt Transport, Inc. in Romulus, MI is seeking a Dispatcher to oversee driver dispatch, coordinate with carriers, and resolve delivery issues in a fast-paced environment. You will maintain professional communication with internal and external customers, document detention times, and support safety and DOT compliance.

The role emphasizes proactive problem solving, teamwork, and delivering reliable service to improve driver engagement and efficiency across the supply chain.

Qualifications

• High School Diploma or GED required.
• Up to 1 year of transportation, customer service, or related experience preferred.

Responsibilities

• Dispatch and resolve issues for company drivers, contracted drivers, and carriers.
• Monitor loads and communicate with customers to maintain on-time pickup and delivery; address issues such as weather or equipment.
• Document driver detention times to ensure accurate pay.
• Promote safety culture and enforce DOT and company policies.
• Coordinate with fleet maintenance and drivers to ensure vehicle readiness and improve efficiency.
• Communicate professionally with drivers via phone and system messages to maintain engagement and productivity.

Skills

Communication skills

Customer service

Problem solving

Team collaboration

Education

GED

High School Diploma

Job description

J.B. Hunt Transport, Inc. in Romulus, MI is seeking a Dispatcher to oversee driver dispatch, coordinate with carriers, and resolve delivery issues in a fast-paced environment. You will maintain professional communication with internal and external customers, document detention times, and support safety and DOT compliance.

The role emphasizes proactive problem solving, teamwork, and delivering reliable service to improve driver engagement and efficiency across the supply chain.