Weekend Dispatcher: Drive Coordination & Customer Care

J.B. Hunt Transport, Inc.; Haslet (TX); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

short-term and long-term disability""

paid time off commensurate with tenure

six weeks of paid maternity leave

six paid holidays annually

Job summary

J.B. Hunt Transport, Inc. in Haslet, TX is seeking a part-time Dispatcher for weekend shifts to coordinate driver movements and resolve issues affecting pickups and deliveries.

You will monitor loads, communicate with drivers and customers, and maintain accurate activity documentation in a fast-paced environment. The ideal candidate has a high school diploma and 1 year of transportation or customer service experience, with strong communication and collaboration skills, and a commitment to safety

Qualifications

• High School Diploma/GED with up to 1 year of Transportation, Customer Service, or other relevant experience.
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
• Ability to meet or exceed driver needs to provide excellent service.
• Ability to work with a variety of individuals and groups in a constructive and collaborative manner.
• Ability to adapt to a dynamic work environment and shifting priorities and directives.

Responsibilities

• Monitor loads assigned to drivers, including resolving any issues that may affect the scheduled times for pickup or delivery, while proactively communicating to the affected customers; problems normally include truck mechanical problems, traffic or weather issues, or customer-directed shipment changes
• Maintain documentation of driver detention time to ensure accurate, on-time pay
• Maintain the company safety culture to include daily safety messages and monthly driver briefings; help enforce company policies to ensure compliance with DOT and company requirements
• Support other team members as needed
• Communicate in a professional, timely, and effective manner with internal and external drivers via phone calls and system messages; build and maintain a positive attitude to strengthen driver engagement to minimize turnover and improve driver satisfaction and productivity
• Manage company equipment to improve operation efficiency and profitability through coordinating with fleet maintenance teams and previously assigned drivers to ensure vehicle readiness

Skills

Communication skills

Customer service

Teamwork

Adaptability

Education

High School Diploma or GED

Job description

J.B. Hunt Transport, Inc. in Haslet, TX is seeking a part-time Dispatcher for weekend shifts to coordinate driver movements and resolve issues affecting pickups and deliveries.

You will monitor loads, communicate with drivers and customers, and maintain accurate activity documentation in a fast-paced environment. The ideal candidate has a high school diploma and 1 year of transportation or customer service experience, with strong communication and collaboration skills, and a commitment to safety