Driver Dispatch & Carrier Coordination Specialist

J.B. Hunt Transport Services, Inc.; Romulus (MI); In loco; USD 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Disability coverage

Paid time off

Maternity leave and parental leave

Paid holidays

Descrizione del lavoro

J.B. Hunt Transport Services, Inc. is seeking a Dispatcher to handle routine dispatching and issue resolution for company and contracted drivers.

You’ll excel in proactive communication with internal and external customers, resolving pickup/delivery issues, and documenting activities in a fast-paced setting. The ideal candidate has High School diploma or GED with related experience and can adapt quickly while maintaining a professional attitude.

Competenze

• High School Diploma/GED with up to 1 year of Transportation, Customer Service, or related experience.
• Ability to effectively transmit, receive, and interpret ideas through various mediums.
• Ability to meet or exceed driver needs to provide excellent service.
• Ability to work with a variety of individuals in a collaborative manner.
• Ability to adapt to a dynamic work environment and shifting priorities.

Mansioni

• Monitor loads assigned to drivers, resolving issues affecting pickup or delivery times and proactively communicating with customers.
• Maintain documentation of driver detention time to ensure accurate, on-time pay.
• Uphold the company safety culture with daily messages and monthly driver briefings; ensure DOT and company compliance.
• Support other team members as needed.
• Communicate professionally with internal and external drivers via phone and system messages to strengthen engagement.
• Coordinate with fleet maintenance teams to ensure vehicle readiness and improve operational efficiency.

Descrizione del lavoro

J.B. Hunt Transport Services, Inc. is seeking a Dispatcher to handle routine dispatching and issue resolution for company and contracted drivers.

You’ll excel in proactive communication with internal and external customers, resolving pickup/delivery issues, and documenting activities in a fast-paced setting. The ideal candidate has High School diploma or GED with related experience and can adapt quickly while maintaining a professional attitude.