A logistics company in Schuylkill Haven, PA, is hiring a Customer Service Coordinator to ensure compliance with FMCSA HOS rules and support drivers effectively. The ideal candidate will have a high school diploma, strong customer service skills, and the ability to work independently. This full-time role offers a supportive work environment and opportunities for growth within a family-oriented culture.
Qualifications
6+ months of customer service experience working in an administrative or office environment.
Must be able to work independently and in collaboration with others.
Strong written and verbal communication skills.
Responsibilities
Respond promptly to incoming calls and emails from drivers.
Provide clear instructions on electronic logging devices (ELDs).
Review driver logs for hours of service (HOS) violations.
Skills
Customer service experience
Attention to detail
Problem-solving ability
Communication skills
Time management
Education
High School Diploma or equivalent
Tools
Microsoft Office Suite
Job description
A logistics company in Schuylkill Haven, PA, is hiring a Customer Service Coordinator to ensure compliance with FMCSA HOS rules and support drivers effectively. The ideal candidate will have a high school diploma, strong customer service skills, and the ability to work independently. This full-time role offers a supportive work environment and opportunities for growth within a family-oriented culture.