Drive-Thru Shift Leader: Guest Experience & Cost Control

Sonic Drive-In; Scottsburg (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

Sonic Drive-In is seeking an Assistant Manager in the United States. The role focuses on leading drive-in teams, delivering outstanding product quality and customer service, and controlling costs across shifts.

The ideal candidate will have restaurant management experience, strong communication skills, and the ability to manage staffing and operations to meet efficiency and guest satisfaction goals.

Qualifications

• At least 2 years of restaurant management experience or 1 year of retail management experience.
• Experience running a restaurant shift without supervision.
• Knowledge of federal, state, and local health and safety laws and regulations.
• Effective verbal and written communication skills.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service.
• Perform opening and/or closing duties.
• Ensure compliance with company policies and laws.

Skills

Leadership

Communication

Problem-solving

Time-management

Multi-tasking

Conflict-resolution

Restaurant knowledge

Health & safety knowledge

Basic computer skills

Math skills

Job description

Sonic Drive-In is seeking an Assistant Manager in the United States. The role focuses on leading drive-in teams, delivering outstanding product quality and customer service, and controlling costs across shifts.

The ideal candidate will have restaurant management experience, strong communication skills, and the ability to manage staffing and operations to meet efficiency and guest satisfaction goals.