Drive-In Shift Manager: Lead, Train, Delight Guests

Sonic Drive-In; Utica Township (IA); Vor Ort; USD 32.000 - 52.000; Vollzeit

Zusammenfassung

Sonic Drive-In in Utica Township, IA is seeking an Assistant Manager to help lead daily drive-in operations and staff during assigned shifts. You will train, coach, and direct crew, manage scheduling and staffing, open/close duties, and ensure a great guest experience while controlling costs and maintaining quality and safety standards.

Minimum six months of restaurant management or one year of retail management experience required, along with knowledge of applicable labor laws and company

Qualifikationen

• At least six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• General restaurant or retail knowledge.
• Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.).
• Knowledge of federal, state, and local health and safety laws and regulations.
• Basic computer, math, and reading skills.
• Effective verbal and written communication skills.
• Problem-solving, multi-tasking, leadership, time-management, and conflict-resolution skills.

Aufgaben

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle and properly escape guest issues/concerns during shift.
• Handle and properly escape employee issues/concerns.
• Monitor and manage the drive-in’s food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service.
• Assist with preparation and maintenance of drive-in records.
• Comply with and enforce all company policies, procedures, and operational standards.
• Ensure compliance with all applicable federal, state, and local laws.
• Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru) as necessary during shift to meet operational standards.
• Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

Kenntnisse

Leadership

Communication

Problem-solving

Time management

Multi-tasking

Jobbeschreibung

Sonic Drive-In in Utica Township, IA is seeking an Assistant Manager to help lead daily drive-in operations and staff during assigned shifts. You will train, coach, and direct crew, manage scheduling and staffing, open/close duties, and ensure a great guest experience while controlling costs and maintaining quality and safety standards.

Minimum six months of restaurant management or one year of retail management experience required, along with knowledge of applicable labor laws and company