Drive-In Operations Leader & Team Coach

Southern Partners, LLC.; Magnolia, Northern (AR, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

SONIC Drive-In in Magnolia, Arkansas, is seeking an Assistant Manager to help the General Manager run daily drive-in operations, train staff, and ensure quality, safety, and guest satisfaction in a fast-paced environment.

You will supervise Team Members, manage shifts, handle inventory, and assist with opening/closing duties while upholding Sonic standards and presenting a friendly, efficient guest experience.

Qualifications

• Minimum six months of restaurant management experience (QSR) or one year entry-level retail management.
• Ability to work irregular hours, nights, weekends and holidays.
• Strong communication, math, reading and computer skills.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Skills

Team leadership

Customer service

Communication

Multitasking

Tools

MS Office

Job description

SONIC Drive-In in Magnolia, Arkansas, is seeking an Assistant Manager to help the General Manager run daily drive-in operations, train staff, and ensure quality, safety, and guest satisfaction in a fast-paced environment.

You will supervise Team Members, manage shifts, handle inventory, and assist with opening/closing duties while upholding Sonic standards and presenting a friendly, efficient guest experience.