Drive-In General Manager — Lead Teams, Elevate Guest Experience

Sonic Drive-In; Lubbock (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Half-price drinks and slushes via SONi

Exclusive app perks

Job summary

Sonic Drive-In in Texas seeks a General Manager to lead drive-in operations, train and support crew, and ensure safe, efficient food service and excellent guest experiences.

The role focuses on staffing, inventory control, payroll records, and developing action plans to improve performance and customer satisfaction. Applicants should have strong leadership, scheduling, and problem-solving abilities.

Qualifications

• High school diploma or equivalent; advanced studies in business, restaurant management or related fields preferred.
• Minimum of two (2) years of restaurant management experience (QSR preferred).
• Willingness to work irregular hours, nights, weekends and holidays.
• Knowledge of recruiting, interviewing and selection practices.
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations.
• Leadership and supervisory practices; strong verbal and written communication skills.
• Basic accounting and computer skills.
• Ability to multi-task and work autonomously; problem solving and conflict resolution.

Responsibilities

• Manages, trains, monitors and coaches Crew/Team members, Carhops and Skating Carhops.
• Directs and assigns staff to meet operational standards.
• Monitors compliance with policies and practices.
• Performs opening and/or closing duties.
• Prepares staff schedules and adjusts staffing levels.
• Monitors inventory and places orders within cost control procedures.
• Maintains employment and payroll records.
• Ensures customer service is the focus of all employees.
• Resolves guest requests and reports complaints to supervisors.
• Interviews and hires restaurant crew and management to achieve proper staffing levels.
• Prepares operational reports and develops action plans to address sales trends.
• Develops and implements a marketing plan.

Skills

Leadership

Team management

Communication

Problem solving

Staff scheduling

Education

High school diploma or equivalent

Tools

POS system

Job description

Sonic Drive-In in Texas seeks a General Manager to lead drive-in operations, train and support crew, and ensure safe, efficient food service and excellent guest experiences.

The role focuses on staffing, inventory control, payroll records, and developing action plans to improve performance and customer satisfaction. Applicants should have strong leadership, scheduling, and problem-solving abilities.