Drive-In General Manager: Lead Operations & Guest Experience

Sonic Drive-In; George West (TX); On-site; USD 75,000 - 105,000; Full time

Job summary

Sonic Drive-In in Texas seeks a General Manager to lead the drive-in’s operations and staff, delivering an exceptional guest experience while upholding safety, quality, and efficiency standards.

You will recruit and train managers and team members, supervise shifts, manage opening/closing duties, control costs, forecast labor, prepare operational reports, and partner with the Area Supervisor to optimize performance and guest satisfaction.

Qualifications

• High school diploma or equivalent required.
• At least three years of restaurant management experience.
• Experience recruiting, interviewing, hiring, and managing employees.
• Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws).
• Knowledge of health and safety regulations in food service.

Responsibilities

• Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate staff.
• Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience.
• Manage opening and/or closing duties.
• Handle guest issues and employee concerns.
• Manage food, labor, and inventory to maximize cost-control and efficiency.
• Lead regular team meetings to ensure adherence to standards.
• Prepare and maintain operational reports.
• Develop and manage local marketing and performance improvement plans.

Skills

Leadership

Team management

Communication

Problem solving

Time management

Education

High school diploma or equivalent

Advanced studies in business or restaurant management

Job description

Sonic Drive-In in Texas seeks a General Manager to lead the drive-in’s operations and staff, delivering an exceptional guest experience while upholding safety, quality, and efficiency standards.

You will recruit and train managers and team members, supervise shifts, manage opening/closing duties, control costs, forecast labor, prepare operational reports, and partner with the Area Supervisor to optimize performance and guest satisfaction.